Savills, UK portfolio

Savills has started working with Toolbox Group in 2018 to roll out Mallcomm across 130 of their managed retail sites. This portfolio-wide initiative will see the proptech innovation become a communication hub for all of its stakeholders.

White labelled as Savills Insights, its aim is to bring a group focus on providing information to tenants and building a strong sense of community.

Savills truly understands the value of proactive tenant engagement initiatives and is continuously looking at ways to improve.

Stephen Toal, Director of Property Management Research, says: “Savills Insights enables us to implement a much more streamlined and effective way of communication and it has already proven to increase retailer engagement with an average uptake of 92% per centre. Seeing the results, we know that the potential is much greater and are currently exploring routes to integrate Mallcomm with other areas of the business to maximise efficiency across the entire portfolio.

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