Mallcomm can be built to be all-encompassing or you can choose how you want it to work for you from our suite of modules below....
 
 
 

Sales & Footfall

Collect sales figures, integrate existing sales providers and automatically distribute reports securely and to the right person.

 
 

Marketing & Events

Retailers can inform you when events or campaigns are running. Merge events into a full calendar, setting reminders and approving content.

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Auditing & Centre Inspections

Manage daily inspections on site. Take photos of incidents and provide reporting in PDF format.

Security & Critical Communication

In an emergency, messaging needs to be quick. Set up templates to send different messages to different levels of people during an evacuation, using SMS and email backups for those offline.

Maintenance & Cleaning

Staff can report general maintenance issues using images to record. Each ticket is logged and approved or rejected by centre management team.

Feedback & Surveys

Get information from retail staff including opening hours or feedback from campaigns.

Car Parking

Allow staff to register for onsite parking integrating existing ANPR systems to ensure staff are parking in the correct places.

Retailer Awards

Create voting apps using photos, provide questionnaires and ticket sales all through Mallcomm.

Job Vacancies & Recruitment

Allow retailers to post job vacancies internally, dramatically lowering recruitment costs for retailers.

Staff Loyalty

Allow retailers to drive sales by offering internal staff discounts through the app using the 'redeem' functionality.

When I first started in this role I could see that the communication channels in place were not as effective as they could be. In Meadowhall we have over 300 retailers, some of which can have as many as 400 employees. With Mallcomm we were able to open up free flowing communication with tenants, retail staff and centre management team that had not been possible before.” “How we were communicating in the past left us with no gauge that the information we were sending out was reaching the right person. Using the content management system within the app, we are now able to track our communications and see when it is being looked at and by who. With this information we can then follow up with retailers who are not so proactive in engaging with us and work together on improving our relationships.

Marc Bruce, Retail Director, Meadowhall Shopping Centre